Privacy Policy
This Privacy Policy explains how Grimm Grill ("we", "us") collects, uses, and protects your personal information when you visit or purchase from our store.
Information we collect
When you browse our store or place an order, we collect information such as your name, shipping address, email address, phone number, and payment details (processed securely by our payment provider — we never store full card numbers). We also automatically collect device and browsing data such as IP address, browser type, and pages visited.
How we use your information
- To process and fulfill your orders, including custom production and shipping
- To send order confirmations, shipping updates, and customer support responses
- To send marketing emails if you've opted in (you can unsubscribe anytime)
- To improve our website, products, and customer experience
- To prevent fraud and comply with legal obligations
Sharing your information
We share information only with service providers who help us run our business — payment processors, shipping carriers, and email/marketing platforms — solely to perform services on our behalf. We do not sell your personal information.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or opt out of marketing communications. To exercise these rights, contact us at support@grimmgrill.com.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how our store is used.
Contact
Questions about this policy? Email support@grimmgrill.com.